Removing Duplicate Files

Removing a duplicate file from a primary file causes the file to become its own primary.

Note: this capability is only available to users with the Manage Primary/Duplicate FilesThe electronic record created when a user submits an incident report, such as a fall or medication error, or when a patient provides feedback. Some organizations refer to files as events, reports, or cases. role function.

To remove a duplicate file:

1. Open the primary file you want to remove a duplicate from (not shown, see Navigating the File Info Center (page 1)).
2. In the File Notifications side panel, click Duplicate Files to view the callout of duplicate files.
3. Click Unlink next to the duplicate file you want to remove. A confirmation dialog appears.
4. Click Yes. The file is now a primary file.