RL6:Infection Follow-up Actions

The follow-up actions area appears next to each event and is used to clear items out of the inbox. Since the default inbox view shows you only the Unread events, selecting any other follow-up action means that the event will no longer appear in the list once the page is refreshed. In the example below, several actions have been selected for the various events; the next time this page is accessed, these events will no longer appear in the list. You can change the selected actions by viewing the Processed events (Modifying Inbox Results).

For the Admission, Laboratory TestClosedThe type of test or service that was requested. A single order may require 1 or more tests to be performed., Radiology Result and Surgical Procedure inboxes, these follow-up actions are available (For the Pharmacy inbox, see Drug Utilization in the Pharmacy Inbox):

  1. Yes – creates a new surveillance file (Inbox Results) and adds the event to the EventClosedA patient or employee related occurrence which is recorded in paper or electronic format. Once recorded, an event file is reviewed by a file manager who may involve other individuals (e.g. using tasks and follow-ups features) to help investigate and resolve the event. Attachments section of the file. The View NHSNClosedThe National Healthcare Safety Network (NHSN) is a voluntary, secure, web-based surveillance system that integrates and expands legacy patient and healthcare personnel safety surveillance systems managed by the Division of Healthcare Quality Promotion (DHQP) at CDC. File link appears when Yes is selected.
  2. No – removes the event from the inbox because it is not relevant for infection control purposes. In cases where a surveillance file has already been created, changing the follow-up action to No will hide the associated surveillance file.
  3. Ask Again if Results Updated – removes the event from the inbox until there is an update, such as the results of laboratory test.
  4. Use an Existing File – allows you to attach the event to an existing surveillance file, which is accessed through the History link (Using Existing Files for an Inbox Event).
  5. Unread – the default state of events means that no follow-up decision has been made.
  6. Action Reason – a text box that allows you to document the reason why a follow-up is required. Click the Save link that appears after entering the reason. This value is stored in the surveillance file and is printed on the Runsheet and Detail Worksheet.