Adding a Question from the Patient Experience Library

The Patient Experience contains a library of pre-defined questions from which you can choose when building a survey.

Prerequisites: You must have the 'Patient Experience' function enabled for your role.

To add a question from the library:

  1. In the Surveys tab, go to the Survey Elements section and click Questions. The middle panel displays a list of pre-defined questions.
  2. Scroll down the list to review questions contained in the library.
  3. Note: You can also enter a keyword or part of a keyword in the search field to find questions containing the text entered. To restore the full question list, clear the Search field.
  4. Select the question you want by clicking the Add link in the card. The question is added to the survey (in the right panel) and numbered according to the numbering sequence.
  5. Note: The question cannot be added to the survey more than once.
  6. (Optional) For multiple choice and rating questions, if there are specific answers that you want to flag as priority whenever it is chosen by a participantClosedAn RL6:SafetyHuddles user who is an attendee or invitee of a huddle., mark the Priority option for the answers. It will add a purple priority flag. In the Responses tab, any response containing this selected option will also display the purple priority flag for easy identification.
  7. For each question, check the Mandatory box if you want to require that the respondent answer the question or leave it blank to make the question optional (i.e. they can skip the question). By default, all questions are optional.
  8. (Optional) If you want to move the question up or down in the survey, hover the mouse cursor over the question card. To the right of the card, up and down arrows appear. Use these controls to move the question up or down. The number will automatically re-sequence.
  9. Repeat these steps to add more questions from the library and click Save.

For information about defining your own question to be added to a survey, see Adding a New Question for a Survey.

Adding a survey question from the library