Acknowledging an Alert

Acknowledged alert notifications are hidden in the initial result list. This is a good way to manage your notifications, keeping the result list from becoming cluttered and retaining a record of the alert in case you need to refer to it later.

Tip: An alternative way to manage your notifications is to delete them when they are no longer needed . See Deleting Alert Notifications for more information.

Prerequisites: You must have the 'In-System Alert Notifications' function enabled for your role.

To acknowledge an alert:

1. Go to the Alert Notification Management page (page 1).
2. Locate the alert notifications you would like to acknowledge.
3. Check one or more boxes next to the alert notifications you would like to acknowledge. Several alerts can be acknowledged at the same time (batch).
4. Click Acknowledge.

5. Click OK or Yes to confirm. The page is refreshed and the acknowledged alert(s) no longer appears in the Unacknowledged lists (e.g. New or In-Progress views) and is added to the Acknowledged list.

   Note: To view acknowledged notifications in the result list, click the Acknowledged alerts system view(in RL6 modules) or Show Acknowledged link(in RL6:Infection).

For RL6 Risk, Feedback, Claims, RiskRegister, PeerReview, RootCause:

For RL6:Infection: