The Patient Inbox cannot be accessed from the Inbox page. Use the patient menu, which appears on the FilesThe electronic record created when a user submits an incident report, such as a fall or medication error, or when a patient provides feedback. Some organizations refer to files as events, reports, or cases. and Patient Search (Patient Search ) pages, to filter the various inbox events down to the patient.
To select search criteria:
- Locate a patient record from the Files page (Viewing and Filtering Files) or the Patient Search (Locating Patients) page. In this example, the Files page is shown.
- Click the Inbox link. The Inbox page opens, but only one patient is shown.
- If necessary, change the inbox to display the appropriate events.
