Report Service Status
The Report Service status indicates how the report service is operating.
- Green – the “service is up” and there has been a successful connection to service's healthcheck API endpoint.
- Red – the “service is down” due to a failure to access (i.e. cannot connect, not installed, service stopped) the service's healthcheck API endpoint.
- Orange – the “status unavailable” indicates a failure to connect to RL6 GateWay. Note: the system accesses the service's healthcheck API endpoint through RL6 GateWay.
To view additional details, click on the arrow located at the right. A window expands to show information related to the service.
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Report Service Status details |
Description |
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Service Display Name |
Shows the service display name that is configured in the SilverSpine.Service.Alert.exe.config file. |
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Uptime |
Displays the duration of time (days, hours, minutes) in which the service has been running without disruption. If the service is stopped and restarted, the uptime will reset to 0. |
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RL6 database connection |
Shows the status of the RL6 database connection. A green check mark indicates that the service can access the RL6 database. A red exclamation mark shows when the service cannot access the RL6 database and a brief description of the error is also displayed. |
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Schedules triggered |
Displays the number of report schedules triggered in the past 24 hours. |
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Schedule type |
Displays the assigned schedule type and the frequency (e.g. Reports (Daily, Weekly, Monthly, Quarterly, Yearly). |