FIM Service Status

The FIM Service status indicates how the FIM service is operating for scheduled FIM imports and exports.

  • Green – the “service is up” and there has been a successful connection to service's healthcheck API endpoint.
  • Red – the “service is down” due to a failure to access (i.e. cannot connect, not installed, service stopped) the service's healthcheck API endpoint.
  • Orange – the “status unavailable” indicates a failure to connect to RL6 GateWay. Note: the system accesses the service's healthcheck API endpoint through RL6 GateWay

Note: For information about the service tht manages, File Interchange jobs, see ETL Service Status.

To view additional details, click on the arrow located at the right. A window expands to show information related to the service.

FIM Service status

Table 11-8: FIM Service Status Details

FIM Service Status details

Description

Service Display Name

Shows the service display name that is configured in the SilverSpine.Service.Alert.exe.config file.

Uptime

Displays the duration of time (days, hours, minutes) in which the service has been running without disruption. If the service is stopped and restarted, the uptime will reset to 0.

RL6 database connection

Shows the status of the RL6 database connection. A green check mark indicates that the service can access the RL6 database. A red exclamation mark shows when the service cannot access the RL6 database and a brief description of the error is also displayed.

Schedules triggered

Displays the number of scheduled FIM export and import triggered in the past 24 hours.

Schedule type

Displays the assigned schedule type (i.e. FIM Import/Export (All).