CSV Import Service Status

The CSVClosedA Comma Separated Values file. Each row in the file represents a record. When opened in Microsoft Excel®, each value appears in its own cell; when opened in Notepad®, however, the record’s values are separated by commas. Import Service Status displays a check mark and status "Service is up" when the service is operating normally. It is also highlighted in a specific color to help you identify the status:

  • Green – the “service is up”. This means that the service is available and operating normally.
  • Red – the “service is down”. This means that the service is not available due to different reasons (i.e. cannot connect, not installed, service stopped).
  • Orange – the “status unavailable” indicates failure to connect to RL6 GateWay.

To view additional details, click on the arrow located at the right. A window expands to show information related to the service. See CSV Import Service Status Details.

CSV Import Service Status

Table 11-9: CSV Import Service Status Details

CSV Import Service Status Details

Description

Service Display Name

Shows the service display name that is configured in the RL.CSVImport.Config file.

Uptime

Displays the duration of time (days, hours, minutes) in which the service has been running without disruption. If the service is stopped and restarted, the uptime will reset to 0.

RL6 database connection

Shows the status of the RL6 database connection. A green check mark indicates that the service can access the RL6 database. A red exclamation mark shows when the service cannot access the RL6 database and a brief description of the error is also displayed.

Imports completed

Displays the number of imports completed (i.e. showing either a “success” or “success with errors” status in TBL_CSV_IMPORT_PROFILES.LASTSTATUS) within the past 24 hours.

Imports failed

Displays the number of failed imports. A green check mark appears when the number of failed imports is 0. A red exclamation appears when there are one or more failed imports.